Service Review Health Check

Service Review Health Check

The Service Reviews Health Check, is a chance for collaboration, information sharing to overcome service review challenges while networking with peers and engaging with industry experts.

While this session is open to any council employee, it would suit delegates that have commenced their service review journey and would like to engage with other industry leaders and staff around overcoming challenges and explore best practise.



 9.30am Registration and networking
 10.00am Welcome and overview

The Journey so Far

Delegates will have the opportunity to explore the scope of experience with Service Reviews and where councils are in their process, gaining valuable insight and forming valuable relationships with peers at other councils.


Barriers and Obstacles

Participants will unpack the barriers to success, along with exploring the priorities for overcoming challenges.  This part of the day will inform the afternoon as delegates work towards solutions and an improvement plan.

 12.00pm  Lunch

Planning a way forward

Delegates work in groups with industry experts to unpack challenges and plan a pathway forward.  Participants will work with delegates with similar challenges to support conversation and a robust improvement plan.

2.30pm  Afternoon Tea



Information sharing and trouble shooting

Open discussion

Delegates will have the opportunity to table any challenges that have not been addressed to the audience to ensure everyone leaves with applicable action items.

 4.00pm Close
   *If you are joining us for the Integrated Planning and Reporting Member Network day, we have contracted rates at the Miller Hotel, please select before checkout
Wednesday, 28 February 2024
9:00 am to 4:00 pm
From $220

North Sydney NSW