Customer Experience Conference

Customer Experience Conference

About the Event

Customer experience leaders are passionate about the value of great customer experiences and need the tools and skills to predict not only what the future holds, but to manage the here and now. The past few years have disrupted the way we work and deliver service, and we are now seeing a range of new challenges for those working in and managing customer service and customer experiences.

The Customer Experience Conference delves into these challenges to find the opportunities. Through presentations and panel sessions, drawing on real-life case studies that showcase innovation, value, ideas and strategies, we will explore the future for Customer Experience in Local Government through the role of customer centric culture, digital transformation and more.

Date: Wednesday 14 and Thursday 15 August 2024
Venue: Mercure Hotel Sydney 

Further details will be released as they are confirmed.

Conference Fees

            Early Bird  Regular 
   Book by 28 June  Book from 29 June
 Member  $700.00  $880.00
 Non-Member  $900.00  $1120.00
Registration with 
Membership Package
 $1095.00 $1275.00 


Prices are inclusive of GST
Registration with a membership package includes membership through until June 2025.

Wednesday, 14 August 2024 to
Thursday, 15 August 2024
10:00 am
From $700
Mercure Hotel Sydney
818-820 George Street
Sydney NSW 2000