Stepping into Supervising


Taking on the role of supervisor or team leader is an important step on your leadership journey. To be successful you need practical skills that you can call on immediately, to manage your team, communicate effectively and provide direction. These skills assist you in setting strong foundations for continued development.

This two-day course covers topics that help new supervisors and team leaders, become aware of their leadership and communication preferences, as well as understanding team needs and behaviour. Participants leave this course with the skills to begin managing a team effectively and the confidence to apply learnt materials.

Who Should Attend

This course is open to anyone working in the local government sector and will be of particular interest to:

  • Supervisors
  • Team Leaders
  • Senior team members
  • Anyone considering taking on a leadership role

Benefits for the Delegate

Participants will leave this course with confidence and skill to be more controlled and forward in their communication as a leader.

Benefits for Council

Council can expect to have leaders actively communicate with their team to create a positive empowering culture.

  To register use the Location tab for upcoming dates and locations
   9.00 am to 4.30 pm

 Member: $924

 Non-Member: $1,205

 Enquiries:  Jeremy Chapman
 Phone:  02 8297 1210
 Email:  [email protected]

Program Outline

The course aims to give participants confidence and an understanding of how to be a leader of communication, in their role.

Day one topics include:

  • Transitioning into management
  • Understanding the goals of management
  • Attributes of successful leaders
  • Integrity and values
  • Giving meaningful feedback

Day two topics include:

  • The reason conflict arises
  • Styles for managing conflict
  • Communication and behaviour
  • Personal insight and strengths of communication
  • Identifying other people's communication preference

Note. A minimum number is required to confirm the training, please check with us prior to making travel arrangements. 

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